Qantas Airlines Name Change Policy

When you book a Qantas Airlines flight, the name on your ticket must match your passport or government ID exactly. Even a small typo—one letter wrong, a missing middle name, or reversed surname—can cause issues at check-in or boarding. Qantas has a structured and clearly defined Qantas Airlines Name Change Policy that outlines what you can and cannot change, how much it costs, and what documents you may need.

Below is a complete, high-authority, Google-optimized guide that explains every detail of the Qantas Airlines Name Change Policy, helping you avoid last-minute stress at the airport.

1. Overview of Qantas Airlines Name Change Policy

Qantas allows certain types of name corrections but maintains strict rules to prevent misuse or ticket transfer. The policy aims to ensure that the traveler’s identity matches their booking record, as required by international aviation and security regulations.

Core Rules You Must Know:

Only the original traveler can fly—Qantas does not allow changing the passenger to another person.

Small spelling errors can be corrected.

Surname and first-name order can be fixed.

Middle names can be added, removed, or corrected.

Legal name changes (marriage, divorce, court order) are accepted with documentation.

Major corrections require a ticket reissue.

Qantas uses a Passenger Name Record (PNR) system that locks details after ticket issuance, making early correction essential.

2. Types of Qantas name change Actually Allowed

Qantas divides name changes into Minor Corrections and Major Legal Changes, each with different requirements.

2.1 Minor Name Corrections (Spelling Fixes)

These corrections are fast and do not require legal documents.

Examples Qantas Accepts:

Correcting 1–3 letters

Fixing typos (e.g., “Jonh” → “John”)

Adjusting spacing or capitalization

Reversing first and last names

Adding/removing a middle name

Fixing abbreviations (e.g., “Robt” → “Robert”)

Qantas usually allows these as long as the identity clearly matches your passport. For instant assistance with a Qantas name change, customer support can help.

2.2 Major Legal Name Changes

These require supporting documents because the identity update is significant.

Accepted Situations Include:

After marriage

After divorce

Adoption name updates

Court-ordered name changes

Government-issued legal updates

Documents Qantas Accepts:

Passport with updated name

Government ID

Marriage certificate

Divorce decree

Court judgment

In many cases, Qantas will reissue the ticket with the updated name. Reissue fees may apply depending on the fare type. Always follow the Qantas Airlines Name Change Policy for legal name updates.

2.3 Changes Not Allowed by Qantas

Some corrections are strictly prohibited:

Changing the ticket to a completely new person

Changing the gender unless documentation is provided

Nicknames that do not reflect legal identity

Full name replacement without proof

Switching travelers between multi-person bookings

If the airline suspects the change is an attempt to transfer the ticket, it will deny the request. Remember, a Qantas name change cannot be used to switch travelers.

3. Qantas Airlines Name Change Fees

Qantas does not have a universal flat fee. Costs depend on:

Fare type (Saver, Flex, Business, Reward, etc.)

Domestic vs international travel

Whether the ticket needs reissue

Whether partner airlines are involved

Common Fee Ranges:

Minor spelling corrections: Low fee or no fee

Medium corrections (2–3 characters): Moderate fee

Legal name changes requiring reissue: Higher fee

Reward tickets booked with Qantas Points may have additional conditions depending on the partner airline. Following the Qantas Airlines Name Change Policy ensures you understand fees before requesting changes.

4. How to Request a Name Change with Qantas Airlines

You can fix the name on your Qantas ticket in several ways:

4.1 Modify Name Online (If Eligible)

Qantas allows some changes through Manage Booking.

Steps:

Visit qantas.com

Select Manage Booking

Enter your last name and booking reference

Check if “Edit Passenger Details” is available

Submit the change

Upload documents (if required)

Pay applicable fee

Wait for email confirmation

Note: Not all fares or bookings show the edit option. Qantas restricts online changes for complex itineraries. Online updates are perfect for minor Qantas name change requests.

4.2Name Change via Qantas Customer Care

If online correction isn’t available—or if your case involves:

Legal name change

Partner airlines

International flights

Group bookings

Multi-city itineraries

Then you must contact Qantas directly. Agents can check fare rules, reissue tickets, and advise on required fees for a Qantas name change.

4.3 Airport Assistance

You may request minor name corrections at the airport if:

The error is small

You are traveling soon

Your ID needs physical verification

Airport staff can often fix spelling mistakes quickly, but legal name changes must still be processed through Qantas support. Always reference the Qantas Airlines Name Change Policy at the desk.

4.4 Third-Party or OTA Bookings

If your ticket was booked through:

Expedia

MakeMyTrip

Trip.com

Priceline

Kiwi

Any travel agent

Then the agency—not Qantas—must process the name correction. Qantas cannot modify the passenger name on third-party bookings without authorization. Confirm the process to comply with the Qantas Airlines Name Change Policy.

5. Special Rules for Codeshare & Partner Airlines

If your Qantas itinerary involves partner carriers (e.g., Emirates, American Airlines, Fiji Airways, Jetstar), their name change rules may override Qantas’. For international bookings, following the Qantas name change procedure is essential.