Fiji Airlines Cancellation Policy

Managing travel plans can feel unpredictable, and Fiji Airways understands that passengers may need to cancel or modify their bookings due to emergencies, schedule changes, or simply a change of plans. To make the process smoother, the Fiji Airways Cancellation Policy outlines clear rules for cancellations, refunds, 24-hour flexibility, and flight change options. This comprehensive guide covers everything you need to know before requesting a cancellation or refund from Fiji Airways.

Fiji Airways 24-Hour Free Cancellation Policy

Fiji Airways follows a customer-friendly 24-hour cancellation rule for most bookings made directly through the airline.
Under this policy:

• You can cancel your Fiji Airways ticket within 24 hours of booking.

• The flight must be at least 7 days away from departure.

• You are eligible for a full refund, with no cancellation fee applied.

This rule is especially helpful if you book the wrong date, need to adjust travel plans, or simply change your mind shortly after booking.

 Fiji Airways Standard Cancellation Policy

Outside the 24-hour window, cancellations depend on the fare type and route. Below is a clear breakdown:

1. Refundable Tickets

• Fully refundable when canceled before departure.

• Refund is usually credited back to your original payment method.

• Some flexible fare classes may still have a small service fee.

2. Non-Refundable Tickets

• You may not get a cash refund.

• However, Fiji Airways typically offers travel credit for future flights.

• Credits are valid for 12–24 months depending on the fare rules.

3. Saver & Discount Fares

• These fares have the strictest cancellation rules.

• Refunds are usually not allowed.

• In certain situations, taxes and some unused airport fees may be refundable.

 Fiji Airways Cancellation Fees

Cancellation fees depend on factors such as route, destination, and fare type.
Typical fee ranges:

• Economy Saver / Value: $100 – $250

• Economy Flex: $50 – $150

• Business (Standard/Value): $150 – $300

• Business Premier/Flex: Often zero or minimal fees

Long-haul international routes may have higher penalties, especially during peak travel seasons.

 Fiji Airways No-Show Policy

If you fail to board your flight without canceling in advance:

• Your entire ticket may be forfeited.

• No refund or travel credit is usually provided.

• Some flexible or business fares may allow partial recovery of taxes or fees.

Always cancel at least 3–4 hours before departure to avoid being marked as a “no-show.”

 Fiji Airways Involuntary Cancellations (Airline-Initiated)

If Fiji Airways cancels your flight due to:

• Weather disruptions

• Technical problems

• Schedule changes

• Operational issues

You are typically entitled to:

• Free rebooking on the next available flight

• Full refund if you choose not to travel

• Compensation, depending on the route and local aviation rules

For flights departing from regions with strict passenger rights (e.g., EU), additional compensation may apply.

 Fiji Airways Refund Policy – When Can You Get a Refund?

You may request a refund under the following circumstances:

Eligible for Full Refund

• Canceled within 24 hours

• Refundable ticket

• Airline-initiated cancellation

• Duplicate booking

• Medical emergencies (supported by proof)

• Visa rejection (documents required)

Partially Refundable

• Non-refundable fares may receive tax refunds

• Some unused segments may be eligible for partial credit

Not Eligible

• No-show passengers

• Discounted holiday packages

• Promotional fares with “no refund” conditions

Refunds are usually processed within 7–20 business days depending on your payment method.

 How to Cancel a Fiji Airways Flight

You can cancel your booking using any of these methods:

1. Online (Manage Booking)

• Visit the Fiji Airways website

• Enter your last name and booking reference

• Select “Cancel Flight”

• Review refund/fee details

• Submit the request

2. Customer Support

Best option when dealing with complex itineraries, special fares, or international routes.

3. Airport Ticket Counter

Useful for last-minute cancellations or same-day emergencies.

4. Third-Party & Travel Agent Bookings

If you booked through:

• Expedia

• MakeMyTrip

• Priceline

• Any travel agency

You must contact the same agency to process cancellation and refund requests.

 Tips to Avoid Cancellation Fees with Fiji Airways

• Use 24-hour free cancellation whenever possible.

• Book refundable or flexible fares for uncertain travel plans.

• Cancel at least 24–48 hours before departure.

• Avoid no-show situations.

• Purchase travel insurance for added protection.

These tips can help save both money and stress when adjusting Fiji Airways bookings.