Aegean Airlines Cancellation Policy

The Aegean Airlines Cancellation Policy is designed to give passengers flexibility and transparency when travel plans change unexpectedly. Whether you booked a domestic Greek route, a European flight, or a long-haul international connection with Star Alliance partners, Aegean provides clear rules for refunds, voluntary cancellations, involuntary cancellations, same-day cancellation, and fare-based refund eligibility. Understanding these rules helps you avoid unnecessary penalties and maximize your chances of receiving a refund or travel credit.

Aegean Airlines 24-Hour Free Cancellation Policy

Aegean allows passengers to cancel most bookings within 24 hours of purchase without any fees, as long as:

• The booking was made directly through Aegean’s website, app, or call center

• The departure is 7+ days away

• The cancellation is requested within 24 hours of ticket purchase

This rule applies to most fare categories, including Economy Saver, Economy Flex, and Business Class.

If you cancel within the 24-hour window, Aegean issues a full refund to the original payment method.

Aegean Airlines Standard Cancellation Policy (After 24 Hours)

Aegean’s refund eligibility depends on the fare category you booked.

1. Economy Saver Fare

• Typically non-refundable

• You may receive only government taxes or airport fees

• Base fare is not refunded

2. Economy Flex Fare

• More flexible

• Refunds available, but cancellation fees may apply

• Route, timing, and promotional conditions may affect refund eligibility

3. Business Class Fare

• Highest flexibility

• Cancel with minimal or zero fees

• Full or partial refund depending on booking conditions

Aegean Airlines Cancellation Fees

Cancellation fees depend on:

• Route (domestic Greece, Europe, or international)

• Fare type (Saver, Flex, Business)

• Time of cancellation (early vs. last-minute)

• Additional services purchased

Generally:

• Saver fare → only taxes refunded

• Flex fare → moderate cancellation fee

• Business fare → lowest or no cancellation fee

Aegean Airlines Involuntary Cancellation Policy

If Aegean cancels your flight due to operational problems, weather, or schedule changes, you are entitled to:

✔ Free rebooking on the next available flight

✔ Full refund of the ticket

✔ Rerouting options on Aegean or Star Alliance partners

✔ Hotel accommodation (if applicable for overnight delays)

Under EU Regulation 261/2004, travelers may also receive €250–€600 compensation, provided the disruption was not caused by extraordinary circumstances (e.g., severe weather, ATC strikes).

No-Show Policy for Aegean Airlines

If a passenger fails to board the flight without canceling in advance:

• The ticket may lose total value (non-refundable fares)

• No-show fees may apply

• Only tax refunds may be available

Always cancel before departure to avoid losing the entire ticket value.

How to Cancel an Aegean Airlines Flight

You can cancel your Aegean booking through multiple channels:

1. Online: Aegean Manage Booking

• Visit aegeanair.com

• Select My Booking

• Enter your surname + booking code

• Choose Cancel Flight and follow instructions

2. Mobile App

• Open the Aegean app

• Access My Trips

• Select the booking and choose Cancel

3. Customer Support

Best for Flex/Business fares or multi-city itineraries.

4. Travel Agency or Third-Party Website

If booked through:

• Expedia

• Kayak

• Trip.com

• Skyscanner

• Local agencies

You must cancel via the same agency.

Aegean Airlines Refund Policy

✔ Refundable Tickets

• Eligible for full or partial refunds

• Refund processed back to original payment source

✔ Non-Refundable Tickets

• Only taxes may be refunded

• Vouchers may be offered instead of cash

✔ Refund Processing Time

• 7–20 business days for card payments

• Up to 30 days for bank transfers

• Travel vouchers issued instantly

✔ Refund Tracking

You can track refund status online via the Aegean Refund Portal or by contacting support.

Special Circumstances for Cancellation

1. Medical Emergencies

With valid medical documents, Aegean may:

• Waive cancellation fees

• Offer full or partial refunds

2. Death in Family

Aegean may allow free cancellations or refunds with proof.

3. Visa Refusal

Provide visa rejection letter → refund may be approved.

Aegean Airlines Travel Vouchers

If you request a voucher instead of cash:

• Valid for 12–24 months

• Can be used for new bookings

• Usually non-transferable

Multi-City or Codeshare Cancellations

If your itinerary includes:

• Olympic Air

• Lufthansa

• Austrian Airlines

• Swiss

• Other Star Alliance partners

Cancellation rules may differ. The most flexible segment usually determines overall refund eligibility.