TAP Airlines Cancellation Policy

Travel plans can change unexpectedly, and understanding an airline’s cancellation policy helps passengers avoid unnecessary charges and confusion. The TAP Air Portugal Cancellation Policy outlines clear rules for refunds, cancellations, and travel credits based on fare type, route, and timing. Whether you are flying domestically within Europe or internationally, this guide explains everything you need to know before canceling a TAP Portugal flight.

Overview of TAP Air Portugal Cancellation Policy

TAP Air Portugal offers multiple fare types, each with different cancellation flexibility. Your eligibility for a refund or travel credit depends on:

• Fare type purchased

• Time of cancellation

• Domestic vs international route

• Booking channel (direct or third-party)

• Special circumstances such as illness or airline disruptions

Passengers should always review fare conditions at the time of booking, as TAP’s rules vary significantly between economy and premium fares.

TAP Air Portugal 24-Hour Cancellation Policy

TAP Air Portugal follows the 24-hour risk-free cancellation rule, allowing passengers to cancel their booking without penalty if certain conditions are met.

Key Rules:

• Cancellation must be made within 24 hours of booking

• Applies to tickets booked directly with TAP

• Full refund issued to the original payment method

• Applies to both refundable and non-refundable fares

This policy is especially useful if you booked a ticket by mistake or need immediate changes.

TAP Air Portugal Cancellation Policy by Fare Type

1. Discount / Basic Economy Fare

• Non-refundable after 24 hours

• Cancellation not allowed without penalty

• Taxes may be refunded in limited cases

• Ideal for travelers with fixed plans

2. Classic Fare

• Partial flexibility

• Cancellation allowed with a fee

• Refund may be issued as travel credit

• Fare difference may apply on rebooking

3. Plus Fare

• More flexible than Classic

• Refundable with reduced fees

• Changes and cancellations allowed

• Suitable for frequent travelers

4. Executive / Business Fare

• Fully refundable

• No cancellation fee

• Refund processed to original payment method

• Best option for long-haul or business travel

How to Cancel a TAP Air Portugal Flight

Method 1: Online Cancellation

1. Visit flytap.com

2. Go to “Manage Booking”

3. Enter booking reference and last name

4. Select “Cancel Flight”

5. Choose refund or travel credit (if eligible)

Method 2: TAP Mobile App

• Log in to your booking

• Access trip details

• Select cancellation option

• Confirm refund or voucher

Method 3: Travel Agency Bookings

If booked via Expedia, MakeMyTrip, or another agent:

• Cancellation must be processed through the same agency

• TAP cannot directly modify third-party bookings

TAP Air Portugal Refund Policy

Refund eligibility depends on fare type and cancellation timing.

Refundable Scenarios

• Refundable fares canceled before departure

• Cancellation within 24 hours of booking

• Flight canceled by TAP Air Portugal

• Significant schedule changes

• Medical emergencies (with documentation)

Non-Refundable Scenarios

• Discount fares canceled voluntarily

• No-show passengers

• Missed flights without prior cancellation

• Promotional or special sale tickets

Refund Processing Time

• Credit/Debit cards: 7–14 business days

• Travel vouchers: issued instantly

• Bank transfers may take longer

TAP Air Portugal Cancellation Fees

Cancellation fees vary based on:

• Fare type

• Route

• Time before departure

Typical Fee Structure

• Economy Discount: No refund

• Classic Fare: Moderate cancellation fee

• Plus Fare: Low cancellation fee

• Business Fare: No fee

Fees may increase closer to departure time.

Flight Canceled by TAP Air Portugal

If TAP cancels your flight, passengers are entitled to:

• Full refund

• Free rebooking on the next available flight

• Travel voucher for future use

For long delays or cancellations, EU Regulation EC 261/2004 may apply, offering compensation depending on distance and delay duration.

Special Circumstances & Waivers

Medical Emergencies

• Medical certificate required

• Fee waiver may apply

• Refund or travel credit issued

Weather & Operational Issues

• Free rebooking offered

• Refunds may be issued

• Travel credits available

Bereavement Cases

• Documentation required

• Flexible cancellation options offered

No-Show Policy (Important)

If you fail to cancel before departure:

• Ticket value is forfeited

• No refund issued

• Only airport taxes may be refundable

Always cancel in advance to preserve ticket value.

TAP Air Portugal Travel Credit Policy

If eligible:

• Credits are valid for 12 months

• Usable on TAP-operated flights

• Non-transferable in most cases

• Fare difference applies when rebooking

Tips to Avoid TAP Cancellation Charges

• Cancel within 24 hours of booking

• Choose Plus or Business fares for flexibility

• Avoid no-show situations

• Keep documents ready for emergencies

• Review fare rules before purchase