Avianca Airlines Cancellation Policy

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Avianca Airlines Cancellation Policy

Travel plans can change unexpectedly due to emergencies, schedule changes, or personal reasons. Knowing the Avianca Airlines Cancellation Policy helps you secure refunds, travel vouchers, or easy rebooking without extra fees. This guide also explains how to cancel Avianca Airlines ticket step by step for a stress-free experience.

For assistance, Avianca customer service can be reached for help with cancellations and refunds.


1. Overview of Avianca Airlines Cancellation Policy

The Avianca Airlines Cancellation Policy depends on:

  • Fare type (Basic, Economy, Flex, Plus, Business)

  • Booking source (directly via Avianca or through third-party agencies)

  • Timing of cancellation

The policy includes:

  • Online & offline cancellation options

  • Refund eligibility depending on fare rules

  • Travel voucher benefits for non-refundable tickets

  • Compensation for airline-initiated cancellations

  • 24-hour flexible cancellation window

Understanding the Avianca Airlines Cancellation Policy ensures you know how to cancel Avianca Airlines ticket efficiently.


2. Avianca Airlines 24-Hour Cancellation Policy

Avianca allows risk-free cancellations within 24 hours:

  • Booking must be made at least 7 days before departure

  • Booking made via Avianca website, app, or customer service

  • No portion of the ticket has been used

This rule applies to refundable and non-refundable fares. Following the Avianca Airlines Cancellation Policy in this window ensures a full refund when you cancel Avianca Airlines ticket early.


3. Standard Cancellation Rules After 24 Hours

Once the 24-hour period expires, the Avianca Airlines Cancellation Policy depends on fare class:

A. Refundable Fares

  • Free cancellation

  • Full refund to original payment method

  • No penalties

  • Best option for frequent travelers

B. Non-Refundable Fares

  • No cash refund

  • Travel voucher or credit may be issued

  • Taxes and airport fees may be refunded

  • Voucher validity: 12–24 months

C. Flex & Plus Fares

  • Lower cancellation charges

  • Option to convert unused value into credits

  • Partial refunds in some cases

Following the Avianca Airlines Cancellation Policy helps you understand how to cancel Avianca Airlines ticket correctly for each fare type.


4. How to Cancel Avianca Airlines Ticket

Avianca provides multiple ways to cancel Avianca Airlines ticket:

1. Cancel Online (Fastest)

  • Visit Avianca.com β†’ My Trips

  • Enter passenger’s last name + reservation code

  • Select the flight to cancel

  • Review fees and refund amount

  • Confirm cancellation and receive confirmation email

2. Cancel via Avianca Mobile App

3. Cancel through Customer Service

  • Useful if fare rules are unclear or online access is unavailable

  • Support includes refund eligibility, voucher issuance, and rebooking

4. Cancel Through Travel Agencies

  • If booked via Expedia, Priceline, MakeMyTrip, or local agent

  • Cancellation must be done through the agency

  • Avianca cannot directly refund third-party bookings

These steps follow the Avianca Airlines Cancellation Policy.


5. Avianca Airlines Involuntary Cancellation Policy

If Avianca cancels or delays your flight due to:

  • Operational issues

  • Weather disruptions

  • Technical/mechanical issues

  • Staffing shortages

  • Air traffic restrictions

You are entitled to:

  • Free rebooking to next available flight

  • Full refund, regardless of fare type

  • Travel voucher with extended validity

The Avianca Airlines Cancellation Policy ensures no fees are charged for airline-caused cancellations.


6. Avianca Airlines Refund Policy

Refunds are granted under the following conditions:

  • You purchased a refundable fare

  • Cancellation within 24 hours of booking

  • Flight canceled or significantly delayed by Avianca

  • Medical emergencies with valid documentation

Refund processing times:

  • Credit/debit cards: 7–14 business days

  • Bank transfers: 10–20 business days

  • Travel voucher issuance: Instant or same day

Refund requests follow the Avianca Airlines Cancellation Policy and can be made online, via customer service, or through the travel agency if booked externally.


7. Avianca No-Show Policy

  • Missing a flight without canceling may result in total loss of ticket value

  • No refund or voucher provided

  • Higher rebooking fees may apply

Following the Avianca Airlines Cancellation Policy ensures you protect your ticket value when you cancel Avianca Airlines ticket.


8. Avianca Travel Voucher Policy

  • Issued for non-refundable tickets

  • Valid 12–24 months, depending on fare rules

  • Can be applied for new tickets, upgrades, or add-ons

  • Must be used before expiration


9. Cancellation Fees (General Estimate)

Fare Type Cancellation Fee
Basic Economy / Promo Not refundable
Economy Classic $100–$300
Flex / Plus $50–$150
Business Flex Free or minimal fee
Refundable Fares Free cancellation

Fees vary by route, region, and booking method. Following the Avianca Airlines Cancellation Policy ensures accurate cancel Avianca Airlines ticket steps.


10. Tips to Avoid Losing Money

  • Use 24-hour free cancellation window

  • Book refundable, Flex, or Plus fares

  • Cancel early to minimize penalties

  • Keep emergency documentation

  • Track schedule changes

Understanding the Avianca Airlines Cancellation Policy guarantees smooth cancel Avianca Airlines ticket experience.

Note: Change My Ticket are intended to provide passengers with information regarding airline policies. Therefore, all information presented here is authentic and has been taken from official sources. Nonetheless, as a service provider, we strive to enhance your travel experience, regardless of the airline. Please take note that we at Change my ticket are not liable for the actions of the official airlines and will not be held accountable for them.

Frequently Asked Questions.

Yes, cancel within 24 hours of booking for a full refund if the flight is at least 7 days away.

Refund depends on your fare type. Flexible tickets may get a full or partial refund; basic/saver fares are usually non-refundable.

Refundable tickets: Cash refund
Non-refundable tickets: Travel credit

Mostly non-refundable after 24 hours.