Finnair Cancellation Policy

The Finnair Cancellation Policy is designed to give travelers flexibility, transparency, and ease when plans change unexpectedly. Whether you booked a domestic flight within Europe or a long-haul international journey, Finnair provides clear rules regarding cancellations, refunds, no-show penalties, travel vouchers, and voluntary vs. involuntary cancellations. Understanding these details helps you avoid unnecessary fees and process refunds without stress.

Finnair 24-Hour Cancellation Policy

Finnair follows a simple and customer-friendly 24-hour free cancellation rule for many bookings.

✔ Cancel within 24 hours → Full refund

If you cancel your ticket within 24 hours of purchasing, and your departure is at least 7 days away, you are eligible for a 100% refund with zero cancellation charges.

✔ Applies to all fare types

• Economy Light

• Economy Classic

• Premium Economy

• Business Class

✔ Refund back to original payment method

Credit card, debit card, bank, or wallet—Finnair refunds back to the original source.

Finnair Standard Cancellation Policy

Once the 24-hour period expires, cancellation rules depend on your fare type.

1. Refundable Tickets

• Eligible for full or partial refunds.

• Lower cancellation charges.

• Refund credited directly to the original payment method.

2. Non-Refundable Tickets

• Base fare is not refundable, but you may still receive:

  • Taxes

  • Airport charges

  • Government fees

• Sometimes Finnair offers travel vouchers instead of cash.

3. Flex or Classic Tickets

These are the easiest to cancel with minimal fees and better refund protection.

Finnair Cancellation Due to Medical or Emergency Reasons

Finnair allows special exemptions in cases such as:

• Medical emergency

• Passenger illness

• Travel companion illness

• Death in the family

• Visa rejection

• Natural disasters

Passengers must provide supporting documents (like a medical certificate). Finnair may waive cancellation penalties in such cases.

Involuntary Cancellation by Finnair

If Finnair cancels your flight due to:

• Technical issues

• Weather conditions

• Operational limitations

• Overbooking

• Security concerns

You are entitled to one of the following:

✔ Free Rebooking

Change your flight without paying any fees.

✔ Full Refund

You can request a complete refund regardless of fare type.

✔ Travel Credit

Receive a voucher valid for future Finnair flights.

Finnair No-Show Cancellation Policy

If you do not show up for your flight, the following applies:

• Ticket may lose full value, especially Economy Light or non-refundable fares.

• A no-show fee may be charged.

• Refunds depend on fare rules and unused taxes.

Always cancel before departure to avoid penalties.

How to Cancel a Finnair Flight

You can cancel your Finnair booking using any of the options below:

1. Online – Finnair Manage Booking

• Visit finnair.com

• Select Manage Booking

• Enter last name + booking reference

• Choose Cancel Flight

2. Finnair Mobile App

You may cancel or apply for a refund directly through the app.

3. Customer Support Helpline

Speak with a Finnair agent to cancel or request refund assistance.

4. Airport Ticket Desk or Finnair Office

Best option for in-person support, especially for international flights.

Finnair Refund Policy

Refund eligibility depends on ticket type and cancellation timing.

✔ Refundable Tickets

• Full refund minus any applicable fee

• Quick processing (usually 7–15 business days)

✔ Non-Refundable Tickets

You may still receive:

• Airport taxes

• Government fees

• Travel vouchers

✔ Refund Processing Time

• Credit/debit card → 7–20 business days

• Bank payments → 15–30 business days

• Travel vouchers → instant

Refund Status Check

You can track your refund by:

• Visiting the Finnair Refund Portal

• Checking your email updates

• Calling customer support

• Visiting the ticket counter

Finnair Compensation for Cancellations (EU261 Rule)

If your Finnair flight is departing from the EU and is cancelled or severely delayed, you may be eligible for EU261 compensation:

• €250–€600 depending on flight distance

• Provided the cancellation is not due to extraordinary circumstances