SAS Airlines Name Change Policy

Correcting a passenger’s name on an airline ticket may sound like a small task, but for many travelers it becomes a stressful process—especially when the airline follows strict verification rules. Scandinavian Airlines (SAS) also maintains a very structured protocol when it comes to editing, correcting, or updating names on booked tickets.

Whether your issue is a misspelled first name, a wrongly entered surname, a missing middle name, or a legal name change, this guide explains every detail you need to know about the SAS Airlines Name Change Policy, including eligibility rules, fees, documentation requirements, and how to process the correction smoothly.

If you need direct help, many passengers prefer expert assistance rather than navigating the policy alone. Dedicated support teams (like travel agents or third-party booking assistants) can help you process name corrections quickly and avoid travel disruptions.

✔ Why Does SAS Airlines Require Correct Passenger Names?

SAS strictly follows aviation security standards, which require the name on the ticket to match the name on the passenger’s passport or government-issued ID. Even a minor typo can cause:

• Boarding delays

• Need for verification documents

• Possible denial of boarding

• Problems at immigration for international travel

Because of these risks, SAS only allows limited name corrections and prohibits full passenger substitution.

1. SAS Airlines Name Change Policy – Overview

Here are the core rules you must understand before requesting any correction:

✔ Allowed Name Corrections

You can correct the following issues:

1. Minor spelling mistakes
   Example: “John” instead of “Jhon”

2. Maximum 1–3 character corrections
   (Depending on the fare type)

3. Correction of first or last name typo

4. Adding or removing a middle name

5. Reversing first and last names
   (if entered in the wrong sequence)

6. Legal name changes
   (marriage, divorce, official ID update)

✔ Not Allowed by SAS

SAS does NOT allow:

• Transferring the ticket to another person

• Changing the entire first or last name without documentation

• Making multiple name corrections on the same ticket

• Changing names after check-in is completed

If the airline suspects the name change request is equivalent to passenger substitution, they may reject it immediately.

2. SAS Name Change Rules by Ticket Type

✔ Tickets Purchased Directly from SAS

If your booking was made on the official SAS website, app, or customer service center:

• Name corrections are easier

• Fees vary based on flight route

• Documentation may be required

• Corrections must be requested before check-in

✔ Tickets Booked Through Travel Agencies

If booked via a third-party site (Trip.com, Expedia, etc.):

• You MUST contact the agency

• SAS cannot modify agency-issued tickets

• Additional agency fees may apply

✔ EuroBonus Award Tickets

For award bookings:

• Only minor spelling corrections allowed

• No major name edits

• Verification required before approval

3. SAS Airlines Name Change Fees

Name correction charges depend on:

• Travel route

• Ticket type

• Degree of modification

• Whether documentation is needed

• How early or late the request is made

Typical SAS name correction fees range between $30–$150, but can be higher for international routes.

Legal corrections (marriage, divorce) may be free, provided you submit the correct documents.

4. Documentation SAS May Require

If your correction involves anything more than a small spelling error, SAS may request:

• Passport copy

• Government-issued ID

• Marriage certificate

• Divorce decree

• Legal name change certificate

• Court-approved documents

The name on the ID MUST match the corrected name you are requesting.

5. How to Request a SAS Name Change (Step-by-Step)

Method 1 — Online (If Eligible)

Some passengers can make minor spelling edits via:

1. Go to the SAS official website

2. Click Manage Booking

3. Enter booking reference + last name

4. Look for the option Edit Passenger Details

5. Apply the correction

6. Verify fees (if any)

7. Confirm the update

Note: Not all tickets qualify for online correction.

Method 2 — Through Customer Support

For major corrections or documentation-required cases, calling support is essential.

Typical process:

1. Explain the exact mistake

2. Submit required documents

3. Pay name correction fees (if applicable)

4. Receive updated e-ticket

This is the safest way for complex cases such as reversal of names or legal name changes.

Method 3 — At the Airport Ticket Counter

Only recommended as a last resort.

• Not all airports handle name corrections

• Fees may be higher

• You may face time constraints

Always correct your name at least 48 hours before departure.

6. SAS Airlines Legal Name Change Policy

If you recently changed your legal name due to:

• Marriage

• Divorce

• Court-ordered name update

You must provide legal proof. SAS typically allows full name updates FREE OF CHARGE when valid documents are submitted.

Documents accepted include:

• Marriage certificate

• Divorce decree

• Court Order

• Passport / ID with updated name

7. Mistakes That Are Easily Approved by SAS

Allowed without documentation

• 1–3 character spelling correction

• Typo in first or last name

• Adding missing middle name

• Reversing first and last name

Allowed with documentation

• Full legal name update

• Changing multiple name components

8. Mistakes That SAS May Reject

• Adding a completely new first name

• Changing the full surname without legal documents

• Swapping the entire passenger identity

• Multiple name changes over time

• Request after boarding pass is issued

If the airline identifies misuse, the ticket may be canceled.

9. Tips to Ensure Your SAS Name Change Is Approved

✔ Submit a passport copy immediately
✔ Match EXACT format of your legal ID
✔ In case of long names, maintain consistent spelling
✔ Avoid last-minute corrections near travel date
✔ Use support experts if your case involves legal changes