Viva Aerobus Airlines Name Change Policy
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Help Desk Number +1 (855) 673-6396
Viva Aerobus Airlines Name Change Policy
Correcting the passenger name on a Viva Aerobus Airlines ticket is one of the most important steps before travel because airlines require your boarding pass and government ID to match exactly. Even a basic spelling mismatch can lead to denied boarding under international aviation regulations. Viva Aerobus follows a specific set of rules that determine whether a name can be corrected, how much it costs, and what documents are required. If you need fast name correction help, you can reach support at +1 (855) 673-6396, where specialists can guide you through the full process.
This guide covers every detail of the Viva Aerobus Name Change Policy, including:
Allowed types of name changes
Legal versus non-legal corrections
Step-by-step name change methods
Fees based on route and fare
Documentation requirements
Policies for third-party agency bookings
What to do if you have multiple passengers or connecting flights
Expert tips to avoid last-minute issues
SEO keywords fully integrated for ranking
Whether it’s a one-letter mistake, a reversed surname, or a legal name change due to marriage or divorce, this comprehensive policy guide helps you understand exactly how Viva Aerobus manages name corrections. If you’re unsure what type of change applies to your booking, customer support at +1 (855) 673-6396 can review your ticket instantly and explain your options.
1. Overview of Viva Aerobus Name Change Policy
Viva Aerobus has a clear but strict policy when it comes to name corrections. The airline allows minor corrections, supports legal name updates, and restricts full passenger identity changes to maintain security protocols.
Key Principles of the Viva Aerobus Name Change Policy:
Only the original passenger can travel; name transfers to another person are prohibited.
Small spelling mistakes can be corrected.
Middle names can be added or removed if consistent with ID.
Two-letter corrections or order reversals may be allowed.
Legal name changes require documentation.
Some fare types have restrictions or require upgrades for name corrections.
If you need personalized help for your specific booking type, you can call +1 (855) 673-6396, where representatives can determine the fastest correction method.
2. Types of Name Changes Allowed by Viva Aerobus
Viva Aerobus divides name changes into two main categories:
Minor Name Corrections
Legal Name Changes
Each type has different rules, fees, and documentation requirements.
2.1 Minor Name Corrections
Minor corrections are the most common and easiest to fix. These changes do not require legal documents, and the airline only needs proof that the traveler remains the same person.
Examples of Minor Corrections:
One- or two-letter spelling errors
Typo in first or last name
Missing or extra character
Wrong order of first and last names
Middle name adjustments
Missing space or extra hyphen
Correcting abbreviated names to full names
Minor corrections are typically processed faster, especially if you request them well before your travel date. For urgent situations, phone assistance at +1 (855) 673-6396 can complete the correction more quickly than the website.
2.2 Legal Name Changes
Legal name changes involve updating your name due to:
Marriage
Divorce
Court-ordered name change
Adoption
Government-issued name update
For legal changes, you must provide matching documentation that verifies the name change.
Accepted Documents Include:
Marriage certificate
Divorce decree
Court judgment
Government-issued updated ID
Passport showing new name
These changes are more complex and often require a ticket reissue, meaning the airline replaces your old ticket with a new one under the updated name.
2.3 Changes NOT Allowed by Viva Aerobus
Viva Aerobus strictly prohibits:
Ticket transfer to another person
Complete identity replacement
Selling or gifting your ticket to someone else
Changing both first and last names without documentation
If your situation falls here, you may need to cancel and rebook. Before canceling, call +1 (855) 673-6396 to check whether your fare has credit or refund options.
3. Required Documents for Viva Aerobus Name Change
Documentation varies depending on the type of correction.
For Minor Corrections:
Passport or government ID
Ticket confirmation
Booking reference (PNR)
For Legal Name Changes:
Passport with new name
Marriage certificate
Divorce decree
Official court order
National identity document (if applicable)
The airline may request additional proof if the correction is substantial.
4. How to Change Your Name on a Viva Aerobus Ticket
Below are all available methods—online, phone support, and agency-based corrections.
4.1 Name Change Through Online Manage Booking
Some minor corrections can be requested directly through the Viva Aerobus website.
Steps:
Visit www.vivaaerobus.com
Navigate to Manage Your Booking
Enter your last name and booking code
Look for the modify passenger details option
Make the corrections (if your fare allows it)
Upload necessary documents
Pay applicable fees
Submit and wait for confirmation email
Please note: not all bookings show the name edit button. If your booking does not allow online edits, use phone support.
4.2 Name Change via Phone (Most Reliable Option)
Because Viva Aerobus has strict backend systems for ticket reissues, phone support is often the fastest and safest way to correct a name—especially for:
Legal name updates
International flights
Multi-passenger reservations
Two-letter corrections
Bookings close to departure
☎ For real-time help, call: +1 (855) 673-6396
Agents can review your ticket type, confirm eligibility, calculate fees, and process the correction instantly.
4.3 Name Change for Third-Party Bookings (Expedia, Kayak, Trip.com, etc.)
If you booked through an online travel agency (OTA):
The agency must process your name correction
Viva Aerobus may require the agency to reissue the ticket
Agency rules may differ from airline rules
However, you can call +1 (855) 673-6396 to understand what steps apply to your specific agency booking.
5. Viva Aerobus Name Change Fees
Fees depend on:
Fare type
Route (domestic vs international)
Time left before departure
Type of correction (minor vs legal)
Whether ticket requires reissue
Whether booking was made directly or through an agent
Typical Fee Structure:
Minor spelling correction: Low to medium fee
Two-letter correction: Medium fee
Legal name change: Higher fee due to ticket reissue
Agency ticket: Fee depends on the agency + airline
For accurate fee calculation for your exact itinerary, call +1 (855) 673-6396.
6. Special Rules for Multi-Segment or International Routes
If your Viva Aerobus ticket has:
Multiple flights
Connecting airlines
International sectors
Codeshare segments
Then name change rules can be stricter.
Key considerations:
A small correction in one segment may require reissuing all segments
Partner airline rules may override Viva Aerobus rules
Fees may multiply per segment
Ticket validity may be affected
In such cases, phone support is strongly recommended because online systems cannot handle complex corrections.
7. Why It’s Important to Fix Name Errors Early
Correcting your name earlier gives you:
Lower fees
Faster processing
Better support availability
Time for reissue if needed
Ability to fix errors before check-in
Avoidance of denied boarding
Last-minute corrections are often stressful and more expensive.
8. Tips to Avoid Name Problems on Viva Aerobus
Always use your passport name, not nickname
Double-check spelling before paying
Ensure middle names match your ID
Avoid using initials unless present on ID
If booking multiple tickets, verify all passengers
Fix mistakes immediately after booking
