Viva Aerobus Airlines Name Change Policy

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Viva Aerobus Airlines Name Change Policy

Correcting the passenger name on a Viva Aerobus Airlines ticket is one of the most important steps before travel because airlines require your boarding pass and government ID to match exactly. Even a basic spelling mismatch can lead to denied boarding under international aviation regulations. Viva Aerobus follows a specific set of rules that determine whether a name can be corrected, how much it costs, and what documents are required. If you need fast name correction help, you can reach support at +1 (855) 673-6396, where specialists can guide you through the full process.

This guide covers every detail of the Viva Aerobus Name Change Policy, including:

  • Allowed types of name changes

  • Legal versus non-legal corrections

  • Step-by-step name change methods

  • Fees based on route and fare

  • Documentation requirements

  • Policies for third-party agency bookings

  • What to do if you have multiple passengers or connecting flights

  • Expert tips to avoid last-minute issues

  • SEO keywords fully integrated for ranking

Whether it’s a one-letter mistake, a reversed surname, or a legal name change due to marriage or divorce, this comprehensive policy guide helps you understand exactly how Viva Aerobus manages name corrections. If you’re unsure what type of change applies to your booking, customer support at +1 (855) 673-6396 can review your ticket instantly and explain your options.


1. Overview of Viva Aerobus Name Change Policy

Viva Aerobus has a clear but strict policy when it comes to name corrections. The airline allows minor corrections, supports legal name updates, and restricts full passenger identity changes to maintain security protocols.

Key Principles of the Viva Aerobus Name Change Policy:

  • Only the original passenger can travel; name transfers to another person are prohibited.

  • Small spelling mistakes can be corrected.

  • Middle names can be added or removed if consistent with ID.

  • Two-letter corrections or order reversals may be allowed.

  • Legal name changes require documentation.

  • Some fare types have restrictions or require upgrades for name corrections.

If you need personalized help for your specific booking type, you can call +1 (855) 673-6396, where representatives can determine the fastest correction method.


2. Types of Name Changes Allowed by Viva Aerobus

Viva Aerobus divides name changes into two main categories:

  1. Minor Name Corrections

  2. Legal Name Changes

Each type has different rules, fees, and documentation requirements.


2.1 Minor Name Corrections

Minor corrections are the most common and easiest to fix. These changes do not require legal documents, and the airline only needs proof that the traveler remains the same person.

Examples of Minor Corrections:
  • One- or two-letter spelling errors

  • Typo in first or last name

  • Missing or extra character

  • Wrong order of first and last names

  • Middle name adjustments

  • Missing space or extra hyphen

  • Correcting abbreviated names to full names

Minor corrections are typically processed faster, especially if you request them well before your travel date. For urgent situations, phone assistance at +1 (855) 673-6396 can complete the correction more quickly than the website.


2.2 Legal Name Changes

Legal name changes involve updating your name due to:

  • Marriage

  • Divorce

  • Court-ordered name change

  • Adoption

  • Government-issued name update

For legal changes, you must provide matching documentation that verifies the name change.

Accepted Documents Include:

  • Marriage certificate

  • Divorce decree

  • Court judgment

  • Government-issued updated ID

  • Passport showing new name

These changes are more complex and often require a ticket reissue, meaning the airline replaces your old ticket with a new one under the updated name.


2.3 Changes NOT Allowed by Viva Aerobus

Viva Aerobus strictly prohibits:

  • Ticket transfer to another person

  • Complete identity replacement

  • Selling or gifting your ticket to someone else

  • Changing both first and last names without documentation

If your situation falls here, you may need to cancel and rebook. Before canceling, call +1 (855) 673-6396 to check whether your fare has credit or refund options.


3. Required Documents for Viva Aerobus Name Change

Documentation varies depending on the type of correction.

For Minor Corrections:
  • Passport or government ID

  • Ticket confirmation

  • Booking reference (PNR)

For Legal Name Changes:
  • Passport with new name

  • Marriage certificate

  • Divorce decree

  • Official court order

  • National identity document (if applicable)

The airline may request additional proof if the correction is substantial.


4. How to Change Your Name on a Viva Aerobus Ticket

Below are all available methods—online, phone support, and agency-based corrections.


4.1 Name Change Through Online Manage Booking

Some minor corrections can be requested directly through the Viva Aerobus website.

Steps:
  1. Visit www.vivaaerobus.com

  2. Navigate to Manage Your Booking

  3. Enter your last name and booking code

  4. Look for the modify passenger details option

  5. Make the corrections (if your fare allows it)

  6. Upload necessary documents

  7. Pay applicable fees

  8. Submit and wait for confirmation email

Please note: not all bookings show the name edit button. If your booking does not allow online edits, use phone support.


4.2 Name Change via Phone (Most Reliable Option)

Because Viva Aerobus has strict backend systems for ticket reissues, phone support is often the fastest and safest way to correct a name—especially for:

  • Legal name updates

  • International flights

  • Multi-passenger reservations

  • Two-letter corrections

  • Bookings close to departure

☎ For real-time help, call: +1 (855) 673-6396

Agents can review your ticket type, confirm eligibility, calculate fees, and process the correction instantly.


4.3 Name Change for Third-Party Bookings (Expedia, Kayak, Trip.com, etc.)

If you booked through an online travel agency (OTA):

  • The agency must process your name correction

  • Viva Aerobus may require the agency to reissue the ticket

  • Agency rules may differ from airline rules

However, you can call +1 (855) 673-6396 to understand what steps apply to your specific agency booking.


5. Viva Aerobus Name Change Fees

Fees depend on:

  • Fare type

  • Route (domestic vs international)

  • Time left before departure

  • Type of correction (minor vs legal)

  • Whether ticket requires reissue

  • Whether booking was made directly or through an agent

Typical Fee Structure:
  • Minor spelling correction: Low to medium fee

  • Two-letter correction: Medium fee

  • Legal name change: Higher fee due to ticket reissue

  • Agency ticket: Fee depends on the agency + airline

For accurate fee calculation for your exact itinerary, call +1 (855) 673-6396.


6. Special Rules for Multi-Segment or International Routes

If your Viva Aerobus ticket has:

  • Multiple flights

  • Connecting airlines

  • International sectors

  • Codeshare segments

Then name change rules can be stricter.

Key considerations:

  • A small correction in one segment may require reissuing all segments

  • Partner airline rules may override Viva Aerobus rules

  • Fees may multiply per segment

  • Ticket validity may be affected

In such cases, phone support is strongly recommended because online systems cannot handle complex corrections.


7. Why It’s Important to Fix Name Errors Early

Correcting your name earlier gives you:

  • Lower fees

  • Faster processing

  • Better support availability

  • Time for reissue if needed

  • Ability to fix errors before check-in

  • Avoidance of denied boarding

Last-minute corrections are often stressful and more expensive.


8. Tips to Avoid Name Problems on Viva Aerobus

  • Always use your passport name, not nickname

  • Double-check spelling before paying

  • Ensure middle names match your ID

  • Avoid using initials unless present on ID

  • If booking multiple tickets, verify all passengers

  • Fix mistakes immediately after booking